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Expert Advice

We provide free, expert advice to give you clarity and cut through the complexity.

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Tailored Recommendations

We get to know you and then recommend aged care that suits your needs and preferences.

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Transition Management

We manage the transition to give you peace of mind, at no cost.

Here's how it works


Our free Concierge Service is designed to make sure you have all the information you need, and match you with the best suited provider. It’s a simple process, and it won’t cost you a cent.

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1. Getting to know you

We assess your needs and preferences, and help you to understand the aged care system, including all the fees and costs.

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2. Personalised shortlist

You receive a handpicked list of aged care vacancies that match your unique care needs, lifestyle priorities and budget.

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3. Settling in

Once you’ve chosen a provider, we’ll help manage the transition so you can settle into your new home.

Aged care concierge services

Let us take care of your whole transition, for your peace of mind. Because we cover the costs of recommending and matching you with the best suited provider, our service is accessible to everybody who needs it.

To make sure you get the best possible care, our quality assurance program ensures all our preferred providers meet our high expectations around care and service delivery. This is on top of the Government’s own accreditation scheme, to give you an extra degree of comfort.

We curate our recommendations based on your unique preferences, needs and budget. Our recommendations come from an established panel of the best aged care providers across Victoria, offering diverse care in hundreds of different homes to meet a variety of needs.

You’ll have your very own Aged Care Concierge who will be your single point of contact throughout the transition. Through expert help and advice, we’ll make sure you get the best possible outcome.

 

Overwhelmed? Start here.

Drop us a line. We'd love to chat.

Email Us:

care@careguidance.com.au

Call Us:

1300 442 383

Find Us:

Level 1, 232 Clarendon Street
South Melbourne, 3205

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