Melbourne’s trusted aged care experts

We are an experienced team of aged care professionals dedicated to helping families find the right aged care. We founded Care Guidance in 2015 following our personal experiences trying to find the best aged care for our parents and family. We needed help, advice and support from an expert, and when we couldn’t find it, we created Care Guidance.

The Team

Meet our team of passionate experts.

Paul Hardy


Nick Montague

Director - Finance

Chris Naish

Chief Executive Officer

Ian Thomas

Director - Operations

Jodee Gourley

Care Guide

Angela Williams

Social Work Manager

Lydia Patterson

Manager Strategy & Growth

Nikki Ballagh

Office Manager

Care Guidance is Australia's leader in providing empathetic support to families looking for aged care

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We exist because

Our people believe that through agile thinking, empathy and technology, Care Guidance can align families looking for aged care with the aged care industry to get the best outcome.

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We care because

Through our experience in placing our own loved ones into aged care and working in the industry, we see the dignity and peace of mind high quality aged care brings.

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Everyday our people

Work tirelessly because we believe that by helping get the best result for a family transitioning a loved one into aged care, we are having a positive impact on someone's life. For us, this is a very rewarding experience.

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Our DNA is

  • Insight
  • Empathy
  • Impact

Drop us a line. We'd love to chat.

Email Us:

Call Us:

1300 442 383

Find Us:

3 Mount Street,

Prahran, Vic, 3181

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